Shipping Policy
Shipping Areas & Rates
- We currently ship to the continental United States. Shipping to Alaska, Hawaii, and U.S. territories may be available with additional fees—please contact us for a quote.
- Free standard shipping on orders over $300 within the continental U.S.
- Orders under $300 will have a calculated shipping fee at checkout.
Processing & Delivery Time
- Orders are typically processed with in 1-2 business days.
- Standard delivery time is 5-10 business days, depending on location.
- Expedited shipping options may be available for an additional charge.
Freight Shipments (Oversized Items)
- Large items such as Wingman and rooftop tents are shipped via freight carriers and require a physical address (no P.O. boxes).
- Freight deliveries are curbside only—customers are responsible for moving the item beyond the delivery point.
- A signature is required upon delivery. Please inspect the package before signing. If damage is found, note it on the delivery receipt and refuse the shipment if necessary.
Order Tracking
- Once shipped, you will receive a tracking number via email. Please allow up to 24 hours for tracking updates.
Shipping Damage or Lost Packages
- If your package arrives damaged, report it within 48 hours with photos of the damage.
- If a package is lost in transit, contact us immediately so we can assist with a claim.