Warranty Policy
At Wild Land, we stand behind the quality of our products and are committed to ensuring customer satisfaction. Please review our warranty policy below.
Warranty Coverage
Wild Land offers a limited warranty covering defects in materials and workmanship under normal use. The warranty period begins on the original purchase date and applies to the original owner only.
Warranty Period
- Rooftop Tents & Wingman – 2 years
- Other Wild Land Products – 1 year
This warranty covers:
- Manufacturing defects in materials or workmanship.
- Structural components, including fabric, poles, zippers, and hardware.
What’s Not Covered
This warranty does not cover:
- Normal wear and tear, cosmetic damage, or fading.
- Damage caused by misuse, neglect, improper installation, modifications, or accidents.
- Damage from extreme weather, fire, or impact.
- Unauthorized repairs or alterations.
Warranty Claims Process
1. Submit a Claim – Email support@iwildlandus.com with:
- Proof of purchase.
- Photos/videos of the issue.
- A brief description of the problem.
2. Evaluation – Our team will assess the claim and determine the best resolution.
3. Resolution – If covered, we will repair, replace, or provide necessary parts at our discretion. Shipping costs may apply.
Out-of-Warranty Support
If your product falls outside the warranty coverage, Wild Land offers paid after-sales support. Repair or replacement costs will be determined based on an individual assessment of the issue. Please contact support@iwildlandus.com for further details and a service quote.
Additional Information
- The warranty is non-transferable.
- Customers are responsible for return shipping costs, except for confirmed warranty cases.
- Wild Land reserves the right to modify or update this policy as needed.
For any questions or warranty claims, please contact us at support@iwildlandus.com.
Thank you for choosing Wild Land!